Our Shipping Policies
Freight & Shipping Options
The Amish Store ships all of it's furniture via local delivery trucks, Meyers Transport, UPS and long-haul/medium haul shippers. Shipping charges vary greatly due to different customized weights and dimension, we will contact you and provide a quote for shipping.
Shipping and deliveries are made in accordance with the standard rules and regulations of these respective shippers.
Arrival time for standard ground shipments is dependent on the distance, service-type selected (priority/standard, etc.), and in some cases destination region .
Our furniture is not pre-packaged, you should bring your own packing material (i.e moving blankets, rope, bungi cords etc.).
The shipping cost shown will be for "curb side" shipping. Upgrading to White Glove delivery can add approximately $200-$350 depending on the weight and size of the items. Exact White Glove quotes can be obtained. Please contact us for more information.
After the Amish furniture is packed, it's shipped via less-than-truckload (LTL) common carrier . Once the shipment arrives to the destination terminal, our designated carrier will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to contact/schedule delivery.
The LTL common carrier will use a 28' or 48' tractor trailer unit to make delivery. The delivery will be made with one driver and the trailer will not have a lift-gate. The customer must have someone on hand at delivery to provide assistance to the driver during unloading. Additional people may be required depending on the size of the order being delivered. The LTL carrier's obligation is to unload the shipment to the customer's curbside. It is the customer's responsibility to take the furniture inside the home.
After unloading and before the driver leaves, the customer should inspect the furniture for damage. Product damage is rare, however, if damage occurs the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign.
Contact the designated LTL immediately and a claim will be filed. (Note: If there are any tears, indentations, or holes on the exterior of the package, but no damage is found, the customer should still note on the Delivery Receipt that the packaging contained holes and/or tears.)
The delivery time for the Curbside Delivery method is 7-21 business days. Delivery dates will be discussed with you when we provide your shipping quote. This delivery method generally is less expensive than the White Glove service.
White Glove Delivery
When Amish Furniture is shipped to a customer for inside delivery with set up ("white glove"), a specialty carrier such as Bekins or Mayflower will perform the delivery to the customer's home with two men. Once the shipment arrives to the destination terminal, the designated carrier will call the receiving customer to let them know it has arrived and provide the customer with the carrier's phone number to call to schedule delivery.
The carrier will deliver the furniture in a 45' or 48' tractor trailer unit. The delivery will be made with two men and the trailer will have a ramp and/or lift-gate. The two men will carry the furniture to the room(s) requested and set up the furniture (i.e., assemble beds, place hutch tops on hutch bases, etc.).
After unloading and before the drivers leave, the customer should inspect the furniture for damage. Product damage is rare, however, if damage is found the customer should note the damage in the appropriate box on the Delivery Receipt (provided by the driver) and then sign. Contact the designated carrier immediately and a claim will be filed.
The delivery time for the Inside Delivery with Set Up method is 7-30 business days. This delivery method generally is more expensive than the Curbside Delivery method.
During the packaging process, all "touch" points (edges, corners, sharp points) of the furniture are packaged with a protective foam called Foam In Place (FIP) or other appropriate materials (plywood/cardboard, etc.). FIP is manufactured foam that is dispensed with a machine in a liquid state. While being dispensed, it expands and conforms to the object, creating a mold as it sets up. This creates a custom fit around the touch points of each furniture piece. Non-FIP based packaging is done by hand and each piece is fitted so as to be damage resistant.
A gray film is placed between the furniture and the liquid foam so the FIP does not touch the furniture. All flat sides and tops are protected with 3/4" polystyrene sheets. A custom box made from 275 pound test, double wall cardboard sheeting covers the furniture piece or wood based crating materials. After boxing, large furniture pieces are strapped to pallets for easy transferring by the carrier.